Responsible Gaming — Stay in Control at asc365

Deposit limits are one of the most effective ways to manage your gambling spend. asc365 lets you set a maximum deposit amount for any rolling time period:

• Daily limit — caps total deposits within a 24-hour window.
• Weekly limit — caps total deposits across any 7-day rolling period.
• Monthly limit — caps total deposits across any 30-day rolling period.

Limits take effect immediately when you lower them. If you want to increase a limit, asc365 enforces a mandatory 7-day cooling-off period before the higher limit activates — giving you time to reconsider. You can set deposit limits by contacting our support team at [email protected] (plain text — not a clickable link).

It is easy to lose track of time when you are enjoying live cricket markets or spinning the reels on your favourite slots. asc365's session time limits let you define the maximum number of minutes or hours you can remain logged in per day. Once your session limit is reached, you will receive a notification and be automatically logged out. This feature helps you maintain a healthy balance between gaming and other activities in your daily life in Dhaka, Chittagong, Sylhet, or wherever you are in Bangladesh.

If you feel you need a short break from gambling, a time-out gives you an immediate pause without permanently closing your account. Available time-out durations at asc365 include:

• 24 hours
• 7 days
• 30 days
• 90 days (custom cooling-off period available on request)

During a time-out, you will not be able to log in, make deposits, or place bets on asc365. All promotional communications will be suspended for the duration of your time-out period. Your account data and balance are preserved, so you can return when the time-out expires — or request an extension at any time by contacting support.

Self-exclusion is the most powerful responsible gaming tool available at asc365. When you self-exclude, your account is permanently or temporarily closed and you are blocked from creating new accounts on the platform. Self-exclusion options include:

• Minimum 6-month self-exclusion — your account is closed for at least 6 months.
• 1-year self-exclusion — account closed for 12 months.
• Permanent self-exclusion — your account is closed indefinitely and all stored personal data not required for legal retention purposes will be deleted upon your request.

To request self-exclusion, contact our support team immediately at [email protected] (plain text — not a clickable link) or via live chat. Self-exclusion requests are processed within 24 hours. We strongly encourage any player who feels they have lost control of their gambling behaviour to use this tool without hesitation. There is no shame in taking a step back.

asc365 provides in-session reality check notifications that remind you how long you have been playing and how much you have deposited and wagered during your current session. These pop-up reminders appear at regular intervals that you can configure — for example, every 30 minutes or every hour. Alongside reality checks, your full account transaction history, game play logs, and betting records are available in your account settings at all times. Reviewing your own activity regularly is one of the healthiest habits a responsible gambler can maintain.

• All new registrations require date of birth confirmation, and accounts flagged as potentially underage are subject to mandatory KYC document checks before any deposits or play are permitted.
• We recommend that parents and guardians in Bangladesh who share devices with children make use of parental control software to prevent access to gambling websites.
• If you suspect that a minor has gained access to an asc365 account, please report it immediately to [email protected] (plain text — not a clickable link). We will investigate and take action within 24 hours.
• asc365 does not direct any marketing communications toward individuals under 21 years of age. Our advertising materials are targeted exclusively at adults in Bangladesh.